Breakdowns are unexpected, but we aren’t.
We’ll be there to give your battery a kick-start.
Day or night, we’ll help you change tyres in an emergency.
We hope you don’t need it but if you do, we’ll get you towed to your nearest Holden dealer.
With Holden Complete Care you’ll enjoy complimentary Standard Roadside Assistance with your new Holden from the date of first registration up to 5 years, if you service with Sunbury Holden .*
Breakdowns are stressful, and those little extras things can go a long way. If your vehicle can’t be started, we’ll provide you with a taxi fare and arrange for it to be towed. If you run out of fuel, we’ll provide you with enough to get you to the nearest service station. If you’ve locked your keys inside, we’ll get your car open and you back on the road.
*Things you need to knowIt’s simple, if you continue to service your new Holden at a Holden dealership for its Scheduled Know Your Cost Services, your complimentary roadside will be extended for up to 5 years from date of first registration.
| Standard Roadside Assistance | Ultra Roadside Assistance No longer available |
Volt Ultra* Roadside Assistance No longer available |
|
|---|---|---|---|
| Mechanical Breakdown Attempt to mobilise |
x | x | x |
| Wheel Change | x | x | x |
| Wheel Change Unserviceable spare tyre, gel or inflator-kit |
x | x | x |
| Flat Battery Boost | x | x | x |
| Flat Battery Tow 16.5-kWh lithium-ion battery pack & electric drive motor |
N/A | N/A | x |
| Battery Replacement 12V within battery warranty |
x | x | x |
| Lockout Attempted Access |
x | x | x |
| Battery Replacement 12V outside battery warranty |
Driver Expense | Driver Expense | Driver Expense |
| Lockout Locksmith attendance or tow |
Driver Expense | x | Driver Expense |
| Out of Fuel Provision of sufficient fuel to nearest service station. Driver may be charged for fuel. |
x | x | x |
| Out of Fuel Tow to nearest service station |
x | x | x |
| Out of Fuel LPG Only Fitted Tow to nearest service station |
x | x | N/A |
| Towing Metropolitan |
To nearest Holden Dealer if present, or Holden Roadside Assistance Provider | To nearest Holden Dealer or authorised Holden Dealer of Driver’s choice within 50km from breakdown | To nearest Holden Dealer or authorised Holden Dealer of Driver’s choice within 50km from breakdown |
| Towing Country |
To nearest Holden Dealer if present, or Holden Roadside Assistance Provider | To nearest Holden Dealer if present, or Holden Roadside Assistance Provider | To nearest Holden Volt dealer if present or Holden dealer |
| Towing After Hours |
To the holding yard then to nearest facility as above | To the holding yard then to nearest facility as above | To the holding yard then to nearest facility as above |
| Towing Driver elects alternative towing destination |
Metro (up to 20kms), Country (within town area of local Holden Roadside Service Provider) | Metro (up to 20kms), Country (within town area of local Holden Roadside Service Provider) | Up to 50kms |
| Off-Road Rescue | Driver Expense | Driver Expense | Driver Expense |
| Special Equipment | Driver Expense | x | Driver Expense |
| RA Metro Taxi Service AOne way fare up to $55 |
x | x | x |
| Personal Effects Cover up to $250 |
N/A | x | N/A |
| Replacement Vehicle | N/A | N/A | 3 days @ $110 per day |
| Advice Referral assistance |
x | x | x |
| Medical Advice | x | x | x |
| Customer Services | N/A | Maximum benefit $1,100 per annum | Maximum benefit $1,100 per annum |
| Accommodation Only @ up to $132 per night | N/A | 3 nights | 3 nights |
| Accommodation with Car Rental | N/A | 3 nights @ up to $132 per night | 3 nights @ up to $132 per night |
| Car Rental with Accommodation @ up to $110 per day | N/A | 3 days | 3 days |
| Alternative Ground Transport | N/A | x | x |
| Vehicle Recovery | N/A | x | x |
| Medical Repatriation | N/A | $5,500 per annum | $5,500 per annum |
| Accidents / Insurance Related Incidents | Driver Expense | Driver Expense | Driver Expense |
